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Press Statement 23rd January 2018

Regarding Vehicle Mazda BT -50, registration MD 967 owned by Curtis Rogers 

We are aware of a number of derogatory statements made by Mr. Curtis Rogers, owner of a Mazda BT 50 registration number MD 967. 

We welcome the opportunity to respond to the allegations as follows: 

  1. The Vehicle was purchased in May 2015 and has a mileage of over 93,000 km, which is over three (3) times the national average. We therefore deny Mr. Rogers claim that, “the Vehicle was not good from the time it was purchased” and assert that proper and extensive use of the Vehicle has been enjoyed since purchase. 
  2. The Vehicle is not defective and is safe to drive, of merchantable quality and fit for the purpose for which it was sold. 
  3. The Vehicle has been serviced under warranty by MQI’s Mazda-trained technicians using Mazda’s genuine parts. 
  4. The Vehicle has not required any significant maintenance over and above the normal manufacturer’s expectations for a vehicle which is operating significantly above the annual mileage expectation. In addition, Mr. Rogers has chosen not to address wear and tear items which are outside the warranty agreement, despite being repeatedly advised to do so. 
  5. We have repeatedly attempted to resolve any issues raised by Mr. Rogers. However, when our technicians were attempting to inspect the Vehicle, they encountered roaches and other unsanitary conditions in the Vehicle. They were therefore unable proceed any further with the assessment or to perform any work on the Vehicle. 

We have however, continued to engage with Mr. Rogers with a view to resolving his issues. 

Arrangements to address the brake booster replacement are in place for Mr. Rogers’ convenience. 

We hope this provides a more balanced picture to counter Mr. Roger’s assertions and trust that those who have read his version can now judge for themselves. 

We would like to thank our staff and customers for the messages of support and recognition that MQI’s reputation is being unfairly damaged. 

For further information please contact; Rachel Pilgrim +1 246 434 2916.

FOOTNOTES

1 Pricing, specifications, availability and terms of offers may change without notice. Prices on this page are listed in Barbados Dollars (BBD) and exclude taxes, duties and preparation expenses. Prices are valid for the period ending August 2018.

2 On the Road charges comprise of: Road Tax, Number Plates, Tint, Rust Proofing and Mats

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